Frequently Asked Questions
Your guide to shopping with Nishat Linen
What are your standard shipping times and costs?
We offer nationwide shipping within 3-5 business days and international shipping within 10-14 business days. Shipping costs are calculated at checkout based on your location and order weight.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment's progress.
What is your return and exchange policy?
You can return or exchange any unwashed and unworn items with original tags within 14 days of purchase. Please note that sale items are generally not eligible for return unless they are defective.
Which payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital wallets to ensure a seamless shopping experience.
How do I care for my Nishat Linen fabrics?
To maintain the quality of our fabrics, we recommend hand washing or using a gentle machine cycle with mild detergent. Always iron on a medium heat setting and avoid direct sunlight during drying.
Do you offer alterations for ready-to-wear outfits?
Currently, we do not offer online alteration services. However, our ready-to-wear collections are designed based on standard sizing charts available on each product page to help you find your perfect fit.